Privacy policy

Who we are and how to contact us

Puppet Dev Studios LLC operates puppetdev.com, Listed, and the services and software we operate. Our address is 5900 Balcones Drive STE 100, Austin, TX 78731, US. For privacy questions or requests, email [email protected].

What we collect

We collect the contact details you send through a form or by email, and business information that clients provide so we can deliver requested services. The current puppetdev.com codebase has no analytics or advertising scripts, and it does not set site cookies. We do not collect more information than is needed for the work or conversation.

Our hosting provider may process routine technical request information, such as an IP address, browser information, and request time, in ordinary server logs. We use only operational logs made available by the hosting service; this site does not add a separate analytics system.

This policy also covers data we access on behalf of clients through third-party platforms. We use that data only to perform the work the client requested and do not use it for our own unrelated purposes.

How we use information

We use information to respond to inquiries, scope and deliver client work, operate and support our software and services, communicate about active work, protect our systems, and meet legal obligations.

Third parties used to deliver services

Depending on the service, we use hosting providers to run websites and software, email providers to send and receive messages, Stripe to process payments, and Google services when a client grants access to their Google Business Profile. We may also use Google Fonts on this website. Each provider processes information under its own terms and privacy practices.

No sale or advertising use

We do not sell personal data. We do not use personal data for advertising or targeted advertising.

Retention and deletion

We keep information for as long as it is needed to provide the requested service, maintain business and legal records, resolve disputes, and protect our systems. You can ask us to delete information by emailing [email protected]. We will review the request and delete or anonymize information where we can, subject to information we must keep for legal, security, or legitimate business reasons.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal data, and to object to or withdraw consent for certain processing. Contact us to make a request. We may need to verify your identity before responding.

Cookies

The current site does not set cookies and does not use tracking pixels or similar advertising technologies. A third-party service you choose to use, or a provider linked from this site, may set its own cookies under its own policy.

Not directed at anyone under 18

Our services and software are not directed at anyone under 18, and we do not knowingly collect personal data from children under 18.

Changes to this policy

We may update this policy when our services, software, or legal obligations change. We will post the updated policy on this page and change the date above. The updated policy applies from the date it is posted.